Shipping policy

Last updated: July 11, 2026

The Crafted Shop ships orders to the destinations available at checkout. The shipping method, cost, and estimated delivery window shown at checkout are the most current details for your order.

Order processing

Orders are typically processed within 3 to 7 business days, excluding weekends and holidays. Live plants and certain specialty items may need additional preparation before shipment. If an order includes products with different fulfillment times, items may arrive in separate packages.

Estimated delivery

Transit time begins after an order has been processed and handed to the carrier. Delivery time varies by destination, carrier, product type, weather, and other conditions outside our control. International standard delivery may take approximately 15 to 30 business days after processing. All delivery dates are estimates and are not guaranteed.

Shipping charges and promotions

Available shipping rates are calculated and displayed at checkout before payment. Orders may qualify for free shipping when the current cart threshold or promotion shown on our website is met. Any applicable terms will appear at checkout.

Tracking your order

When tracking is available, we will email the tracking number after the order ships. Carrier scans can take time to appear. If an order has multiple packages, you may receive more than one tracking number.

Address changes

Please review the shipping address before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee an address can be changed after an order enters fulfillment, and we are not responsible for delays or losses caused by an incorrect address supplied at checkout.

Delayed, missing, or damaged packages

If tracking shows a delay, follow the carrier updates first. If a package is marked delivered but cannot be found, check the delivery area, household members, and neighbors, then contact the carrier. For a damaged package or an unresolved delivery issue, contact us promptly with your order number and clear photos when applicable so we can review the situation.

Live plants and seeds

Please open plant and seed shipments promptly after delivery and follow any care or planting information on the product page. Live plants naturally vary in size, color, and shape. Weather and growing conditions can affect plant condition and seed performance, so we do not guarantee germination, harvest, or specific growth results unless a product page expressly states otherwise.

Contact us

Questions about shipping? Email thecraftedshop.corp@gmail.com or use our Contact page. Please include your order number so we can help faster.